Frequently Asked Questions
Q: How do I receive a copy of my tmax Gear invoice?
A: Please provide us with your account number and a copy of your invoice will be sent via email or fax.
Q: What is your warranty policy for golf bags?
A: We offer a one year limited warranty on all golf bags. Please contact a customer service representative for details.
Q: Can I get a personal use discount for tmax Gear products?
A: You must contact your TaylorMade-adidas sales rep for more information on personal use discounts.
Q: How quickly can I receive my product?
A: We offer multiple shipping methods, including Next Day and Two Day Air. Available carriers include UPS, FedEx and USPS.
Q: Is custom embroidery available for all TaylorMade-adidas products?
A: Custom embroidery is available for most golf bags, hats, gloves and towels. Contact a tmax Gear customer service representative for details.
Q: How do I set up a re-sellers account with tmax Gear?
A: You must first fill out a tmax Gear account form. Forms may be sent via email, traditional mail or fax. Contact a customer service representative for details.
Q: Is international shipping available?
A: tmax Gear does not ship to international shipping addresses. All products must be shipped within the US.
Q: Can I purchase online?
A: Currently we do not have a business to business site that allows our re-sellers to purchase online. To place an order, please contact a tmax Gear customer service representative.
